Last updated: May 2026
Jacob Li Properties Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and lawfully. This policy explains how we collect, use, store, and protect your information, as well as how we use cookies on our website.
1. Who We Are
Jacob Li Properties Ltd Registered in England & Wales: 16788321 Registered Office: 86–90 Paul Street, London, EC2A 4NE Email: hello@jacobliproperties.co.uk Phone: +44 020 7801 032
We are registered with the Information Commissioner’s Office (ICO).
2. Personal Data We Collect
We may collect:
Name, email address, phone number
Property enquiry details
Viewing and valuation requests
Tenant or landlord application information
IP address, browser type, and device information
Cookies and analytics data
Documents required for legal checks (e.g., Right to Rent)
3. How We Collect Your Data
We collect data when you:
Submit a contact form
Request a valuation or viewing
Email or call us
Apply to rent a property
Use our website (cookies, analytics, tracking tools)
4. How We Use Your Data
We use your information to:
Respond to enquiries
Arrange viewings and valuations
Provide property management services
Verify identity and complete legal checks
Improve our website and user experience
Comply with UK legal obligations
We do not sell your data.
5. Legal Basis for Processing
We process your data under:
Contractual necessity
Legal obligation
Legitimate interest
Consent (for marketing or tracking cookies)
6. How Long We Keep Your Data
Enquiries: up to 12 months
Tenancy records: up to 7 years
Right to Rent documents: 1 year after tenancy ends
Analytics data: up to 26 months
7. Who We Share Your Data With
We may share data with:
Referencing agencies
Maintenance contractors
Legal/regulatory bodies
Property portals (e.g., Rightmove, Zoopla)
IT and hosting providers
Only what is necessary is shared.
8. Your Rights
You have the right to:
Access your data
Correct inaccurate information
Request deletion (where legally allowed)
Object to processing
Withdraw consent
Request data portability
Contact: hello@jacobliproperties.co.uk
9. Cookies — What They Are
Cookies are small text files stored on your device to help websites function and improve performance.
We use:
Essential cookies
Analytics cookies
Functionality cookies
Marketing cookies (only with consent)
10. How We Use Cookies
Cookies help us:
Ensure the website works properly
Improve speed and security
Analyse website usage
Remember your preferences
Support enquiry forms and contact features
11. Third‑Party Cookies
These may include:
Google Analytics
Meta Pixel
Hosting/security tools
Embedded maps or widgets
These providers may set their own cookies.
12. Managing Cookies
You can:
Accept or reject cookies via our cookie banner
Change preferences anytime by clearing cookies
Block cookies in your browser settings
13. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page.
14. Contact Us
For questions about this policy or your data:
hello@jacobliproperties.co.uk +44 020 7801 032