A Different Kind of Letting Agent
Jacob Li Properties was built on a simple belief, that both landlords and tenants deserve better than the traditional high-street experience. We bring 5 years of hands-on experience across private residential and commercial property to a brand-new agency, which means we carry none of the outdated processes or legacy thinking of the high street, but all of the expertise that comes from a half-decade in the field.
We started in Canary Wharf because it's a market we know deeply, 5 years of working across private and commercial property means we understand the E14 investor, the corporate tenant, and the compliance landscape that connects them.
We don't see landlords and tenants as opposite sides of a transaction. We treat every landlord and every tenant as a partner, because when both sides feel supported, everyone wins. That's the foundation everything we do is built on.
Three Things We Will Always Deliver
5 years across private property and commercial real estate taught us what good looks like, and what it doesn't. These aren't aspirations. They're the standards we hold ourselves to on every single instruction.
Genuine Partnership
You're not a number on a ledger. Every landlord has a dedicated contact. Every tenant can reach a real person. We respond within 24 hours, always. Our success is only real when yours is.
Complete Transparency
No hidden fees, no small print, no surprises. Every cost is stated upfront, every process explained in plain English. If something affects you, you'll hear it from us first, not discover it later.
Built-In Compliance
The Renters' Rights Act 2026 changed everything. With 5 years of property experience behind us, we built our processes around the new rules from day one, so compliance is never an afterthought.
For Landlords & Tenants
We use the word "partners" deliberately. A letting agent that only looks after the landlord, or only looks after the tenant, isn't doing their job properly. We're here for both.
Your Portfolio. Our Responsibility.
You've invested in Canary Wharf property. We protect that investment by handling every detail, from finding the right tenant to staying ahead of the legislation that affects your returns.
- Free rental valuation with E14 market benchmarking
- Corporate tenant sourcing via Rightmove, Zoopla & OnTheMarket
- Full Renters' Rights Act 2026 compliance from day one
- Real-time landlord dashboard, payments, maintenance & compliance
- Dedicated contact, 24-hour guaranteed response
- Let-only, rent collection or full management, your choice
Renting Should Feel Like Home.
Finding a home in Canary Wharf shouldn't be stressful. We make the process clear, fast and fair, and once you're in, we're here for the whole tenancy, not just the paperwork.
- Curated E14 listings with no hidden tenant fees
- Your 2026 rights explained, in plain English, not legalese
- Fast referencing, typically completed within 5 working days
- 24/7 maintenance reporting with tracked response timelines
- Transparent rent review process under Form 4A
- A dedicated contact throughout your tenancy, not a call centre
Technology That Works For People
Our background spans 5 years across private residential and commercial property. We know what the industry gets wrong, and we know exactly how technology can fix it. Not replace the human side of letting, but remove the friction that gets in the way of it.
That means real-time data for landlords who want visibility, a seamless digital journey for tenants moving in, and compliance tools that ensure nothing slips through the cracks, for anyone.
Fully Accredited & Compliant
5 years across private and commercial property taught us that trust is earned through accreditation, accountability and consistency, not claimed through marketing. Every registration and credential below was in place before we took on our first instruction.
- Member of The Property Ombudsman (TPO), independent redress for landlords & tenants
- Registered with the Information Commissioner's Office (ICO)
- Registered in England & Wales (No. 16788321)
- All tenancy processes built around the Renters' Rights Act 2026
- Listed on Rightmove, Zoopla & OnTheMarket, maximum exposure guaranteed
TPO Member
Registered with The Property Ombudsman, independent dispute resolution for both landlords and tenants.
ICO Registered
Your personal and financial data is handled in strict accordance with UK GDPR and our ICO registration.
RRA 2026 Ready
Every document, notice and process is built around the Renters' Rights Act 2026, not retrofitted to it.
Transparent Fees
All landlord and tenant fees are publicly listed. No surprises, full compliance with the Tenant Fees Act 2019.
Ready to Experience Letting Done Differently?
Whether you're a landlord looking for a trustworthy partner or a tenant searching for your next Canary Wharf home, we'd love to hear from you. No obligation, no pressure.